{"id":809,"date":"2023-08-22T23:07:55","date_gmt":"2023-08-22T17:07:55","guid":{"rendered":"https:\/\/smarttechguides.net\/?p=809"},"modified":"2023-11-08T16:54:48","modified_gmt":"2023-11-08T10:54:48","slug":"paramount-plus-not-working-on-samsung-tv","status":"publish","type":"post","link":"https:\/\/smarttechguides.net\/paramount-plus-not-working-on-samsung-tv\/","title":{"rendered":"How to Fix Paramount Plus Not Working on Samsung TV"},"content":{"rendered":"\n<p>Paramount Plus is a popular streaming service with thousands of hit movies and shows. However, sometimes Paramount Plus may not work properly on your Samsung smart TV. When you try to launch the app, you may get error messages or experience playback issues.<\/p>\n\n\n\n<p>The good news is there are several troubleshooting steps you can take to get Paramount Plus working again on your Samsung TV. In this article, we\u2019ll go over the top reasons Paramount Plus might not be working and how to fix them.<\/p>\n\n\n\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_62 ez-toc-wrap-left counter-hierarchy ez-toc-counter ez-toc-light-blue ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title \" >Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 eztoc-toggle-hide-by-default' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/smarttechguides.net\/paramount-plus-not-working-on-samsung-tv\/#1_Check_Your_Internet_Connection\" title=\"1. Check Your Internet Connection\">1. Check Your Internet Connection<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/smarttechguides.net\/paramount-plus-not-working-on-samsung-tv\/#2_Reinstall_the_Paramount_Plus_App\" title=\"2. Reinstall the Paramount Plus App\">2. Reinstall the Paramount Plus App<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/smarttechguides.net\/paramount-plus-not-working-on-samsung-tv\/#3_Log_Out_and_Log_Back_In\" title=\"3. Log Out and Log Back In\">3. Log Out and Log Back In<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/smarttechguides.net\/paramount-plus-not-working-on-samsung-tv\/#4_Check_Supported_Video_Resolutions\" title=\"4. Check Supported Video Resolutions\">4. Check Supported Video Resolutions<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/smarttechguides.net\/paramount-plus-not-working-on-samsung-tv\/#5_Update_the_App_and_TV_Software\" title=\"5. Update the App and TV Software\">5. Update the App and TV Software<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/smarttechguides.net\/paramount-plus-not-working-on-samsung-tv\/#6_Factory_Reset_Your_TV\" title=\"6. Factory Reset Your TV\">6. Factory Reset Your TV<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/smarttechguides.net\/paramount-plus-not-working-on-samsung-tv\/#7_Contact_Paramount_Plus_Support\" title=\"7. Contact Paramount Plus Support\">7. Contact Paramount Plus Support<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/smarttechguides.net\/paramount-plus-not-working-on-samsung-tv\/#Conclusion\" title=\"Conclusion\">Conclusion<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/smarttechguides.net\/paramount-plus-not-working-on-samsung-tv\/#Related_Articles\" title=\"Related Articles\">Related Articles<\/a><\/li><\/ul><\/nav><\/div>\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"1_Check_Your_Internet_Connection\"><\/span>1. Check Your Internet Connection<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>The most common reason for any streaming app not working is an unstable internet connection. Here\u2019s how to check your internet connection:<\/p>\n\n\n\n<ul>\n<li>Run a <a href=\"https:\/\/fast.com\/\" data-type=\"link\" data-id=\"https:\/\/fast.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">speed test<\/a> on your smart TV to verify fast broadband speeds over 25 Mbps.<\/li>\n\n\n\n<li>If WiFi is spotty, try moving your router closer to your TV or connect via Ethernet cable.<\/li>\n\n\n\n<li>Restart your home router and modem to refresh the connection.<\/li>\n\n\n\n<li>Check that your TV has the latest software update installed.<\/li>\n\n\n\n<li>Make sure no other devices are hogging your home network bandwidth.<\/li>\n<\/ul>\n\n\n\n<p>Strong, steady internet is essential for smooth Paramount Plus streaming in HD quality. Check this first before troubleshooting other issues.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"2_Reinstall_the_Paramount_Plus_App\"><\/span>2. Reinstall the Paramount Plus App<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>If your internet is working fine, the next step is to reinstall the Paramount Plus app:<\/p>\n\n\n\n<ol>\n<li>On your Samsung TV, go to the Apps menu.<\/li>\n\n\n\n<li>Find Paramount Plus and select \u201cDelete\u201d to uninstall the app.<\/li>\n\n\n\n<li>Open the Samsung App Store and reinstall Paramount Plus.<\/li>\n\n\n\n<li>When installed, open the app and log into your account.<\/li>\n\n\n\n<li>Try playing a video to see if it works properly now.<\/li>\n<\/ol>\n\n\n\n<p>Reinstalling the app will clear out any corrupted files or cache issues that could be preventing videos from loading correctly.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"3_Log_Out_and_Log_Back_In\"><\/span>3. Log Out and Log Back In<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Sometimes simply logging out of the Paramount Plus app and logging back in is enough to resolve temporary glitches:<\/p>\n\n\n\n<ol>\n<li>In the Paramount Plus app, go to settings.<\/li>\n\n\n\n<li>Select \u201cLog Out\u201d. This will log you out of your Paramount Plus account.<\/li>\n\n\n\n<li>Close the app fully by highlighting it and pressing the X button.<\/li>\n\n\n\n<li>Reopen Paramount Plus and sign in again with your credentials.<\/li>\n\n\n\n<li>See if videos now play as expected after logging back in.<\/li>\n<\/ol>\n\n\n\n<p>Signing out resets the app and forces it recheck your account which can clear up problems.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"4_Check_Supported_Video_Resolutions\"><\/span>4. Check Supported Video Resolutions<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Paramount Plus requires your TV to support certain video resolutions for smooth streaming.<\/p>\n\n\n\n<p>For HD, your Samsung TV must be 720p or 1080p compatible. For 4K streams, it must support 2160p resolution.<\/p>\n\n\n\n<p>If your TV is outdated and doesn\u2019t support at least 720p HD, streaming quality will suffer and videos may fail to load.<\/p>\n\n\n\n<p>Check your TV manual to confirm the supported resolutions match Paramount Plus requirements. If not, you may need to purchase a newer TV model.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"5_Update_the_App_and_TV_Software\"><\/span>5. Update the App and TV Software<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Outdated software versions can prevent apps from working correctly.<\/p>\n\n\n\n<p>Be sure to install the latest Paramount Plus app update on your Samsung TV. Also check that your TV is updated to the newest firmware.<\/p>\n\n\n\n<p>Samsung releases periodic software updates with bug fixes and compatibility improvements.<\/p>\n\n\n\n<p>On your TV, navigate to Settings &gt; Support &gt; Software Update to check for the newest firmware. Install any available updates.<\/p>\n\n\n\n<p>Updated software optimizes performance for apps like Paramount Plus.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"6_Factory_Reset_Your_TV\"><\/span>6. Factory Reset Your TV<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>If you\u2019ve tried everything else with no luck, a factory reset will erase any glitches:<\/p>\n\n\n\n<ol>\n<li>Go to General &gt; Reset on your Samsung TV.<\/li>\n\n\n\n<li>Select \u201cReset\u201d to restart your TV at factory default settings.<\/li>\n\n\n\n<li>Re-pair your remote and go through the setup process again.<\/li>\n\n\n\n<li>Download Paramount Plus, sign in, and see if videos now work properly.<\/li>\n<\/ol>\n\n\n\n<p>Factory resetting will wipe any corrupted data causing conflicts and give you a fresh start.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"7_Contact_Paramount_Plus_Support\"><\/span>7. Contact Paramount Plus Support<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>If Paramount Plus is still not working after trying these troubleshooting tips, reach out to Paramount Plus support:<\/p>\n\n\n\n<ul>\n<li>On your computer, go to <a href=\"https:\/\/help.paramountplus.com\/s\/\" data-type=\"link\" data-id=\"https:\/\/help.paramountplus.com\/s\/\" target=\"_blank\" rel=\"noreferrer noopener\">help.paramountplus.com<\/a> and click \u201cContact Us\u201d to get assistance.<\/li>\n\n\n\n<li>Details the issues you\u2019re experiencing and what steps you\u2019ve taken.<\/li>\n\n\n\n<li>Provide your Paramount Plus account email and TV model number.<\/li>\n<\/ul>\n\n\n\n<p>The support team can further investigate and provide customized troubleshooting advice to get Paramount Plus streaming again on your Samsung TV.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Conclusion\"><\/span>Conclusion<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>With this troubleshooting guide, you can get Paramount Plus up and running again on your Samsung smart TV. First make sure your internet connection is fast and stable. Reinstalling the app, logging out and back in, checking video resolution, and updating software can also quickly resolve common issues. For persisting problems, factory resetting your TV or contacting Paramount Plus support provides additional options. With these helpful steps, you\u2019ll be enjoying your favorite shows and movies through Paramount Plus in no time.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Related_Articles\"><\/span>Related Articles<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<ul>\n<li><a href=\"https:\/\/smarttechguides.net\/airplay-not-working-on-samsung-tv\/\">How to Fix AirPlay Not Working on Samsung TV<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/smarttechguides.net\/crunchyroll-showing-a-black-screen\/\">Why is Crunchyroll Showing a Black Screen \u2013 How to FIx<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/smarttechguides.net\/lg-tv-wont-turn-on\/\">How to Fix LG TV Won\u2019t Turn On Problem<\/a><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Paramount Plus is a popular streaming service with thousands of hit movies and shows. However, sometimes Paramount Plus may not work properly on your Samsung smart TV. When you try to launch the app, you may get error messages or experience playback issues. The good news is there are several troubleshooting steps you can take [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":811,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_uag_custom_page_level_css":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""}},"footnotes":""},"categories":[3,5],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How to Fix Paramount Plus Not Working on Samsung TV - SmartTechGuides<\/title>\n<meta name=\"description\" content=\"Paramount Plus is a popular streaming service with thousands of hit movies and shows. 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