Why is Crunchyroll Showing a Black Screen – How to FIx

Summary: It could be due to browser incompatibility, extension inconsistencies, overloaded cache, or network issues. Don’t worry, updating your browser, managing extensions, clearing cache, and checking your network can often solve this pesky problem.

Crunchyroll is a titan in anime streaming. It offers a vast library of anime titles to fans across the globe. But it’s not immune to technical glitches. One common issue is the dreaded “black screen” problem. This can turn a relaxing anime binge-watch into a frustrating troubleshooting exercise. But there’s no need to fret! We’ve got a comprehensive guide for you. It delves into the causes of the Crunchyroll black screen issue. It also provides effective solutions. This guide will get you back to your favorite shows in no time.

What is Crunchyroll?

Crunchyroll is your go-to platform for anime. It’s a digital space where anime lovers unite. From popular series to niche titles, it’s all there. But it’s not just about anime. Crunchyroll also offers manga and dorama. It’s a one-stop-shop for all things anime and more!

Why is Crunchyroll Showing a Black Screen?

  • Browser Incompatibility: Sometimes, your browser and Crunchyroll just don’t get along. It’s like they’re speaking different languages. This can cause the black screen issue.
  • Extension Inconsistencies: Browser extensions can be handy. But they can also cause problems. Some extensions don’t play nice with Crunchyroll, leading to a black screen.
  • Cache and Cookies: Your browser loves to store data. But too much of it can cause issues. Overloaded cache and cookies might be the reason behind your Crunchyroll black screen.
  • Hardware Acceleration: Hardware acceleration is a cool feature. It can make your browser run smoother. But sometimes, it can cause a black screen on Crunchyroll.
  • Network Issues: A stable internet connection is crucial for streaming. If your network is acting up, it might cause Crunchyroll to show a black screen.
  • Internal Website Bugs: Every website has its bugs, and Crunchyroll is no exception. Sometimes, these bugs can cause a black screen.
  • Pop-up Blocker Redirects: Pop-up blockers are great for blocking unwanted ads. But they can also block Crunchyroll’s content, causing a black screen.

Method 1: Updating Your Browser

Updating Your Browser
  1. Open your browser.
  2. Look for the ‘Help’ or ‘About’ section in the menu.
  3. Check for updates.
  4. If an update is available, click to install.
  5. Restart your browser after the update.

Method 2: Managing Browser Extensions

Managing Browser Extensions
  1. Open your browser’s settings or preferences.
  2. Navigate to the ‘Extensions’ or ‘Add-ons’ section.
  3. Review the list of active extensions.
  4. Disable each extension one by one to identify any that may be causing the issue.
  5. If Crunchyroll works fine with an extension disabled, you’ve found the culprit!

Method 3: Clearing Cache and Cookies

Clearing Cache and Cookies
  1. Go to your browser’s settings or preferences.
  2. Find the ‘Privacy’ or ‘History’ section.
  3. Look for an option to clear your browsing data.
  4. Make sure to select ‘Cached images and files’ and ‘Cookies and other site data’.
  5. Click to clear the data.

Method 4: Disabling Hardware Acceleration

Disabling Hardware Acceleration
  1. Go to your browser’s settings or preferences.
  2. Find the ‘Advanced’ or ‘System’ section.
  3. Look for ‘Use hardware acceleration when available’.
  4. Toggle off this option.
  5. Restart your browser to apply the changes.

Method 5: Checking Your Network Connection

Checking Your Network Connection
  1. Check if other devices can connect to the internet.
  2. Try loading other websites to see if they work.
  3. Restart your router or modem.
  4. If the issue persists, contact your internet service provider.

Method 6: Allowing Pop-ups for Crunchyroll

Allowing Pop-ups for Crunchyroll
  1. Open your browser’s settings or preferences.
  2. Navigate to the ‘Privacy’ or ‘Security’ section.
  3. Look for ‘Pop-ups and redirects’.
  4. Add Crunchyroll to the list of sites allowed to show pop-ups.
  5. Refresh Crunchyroll to see if the issue is resolved.

Method 7: Waiting for Crunchyroll to Fix Internal Bugs

Waiting for Crunchyroll to Fix Internal Bugs
  1. Check Crunchyroll’s official social media accounts for updates.
  2. Visit online forums to see if other users are experiencing the same issue.
  3. If it’s a widespread problem, Crunchyroll is likely already working on a fix.
  4. Be patient and check back later to see if the issue has been resolved.

Method 8: Power Cycling Your Router or Modem

Power Cycling Your Router or Modem
  1. Unplug your router or modem from the power source.
  2. Wait for about a minute or two.
  3. Plug it back into the power source.
  4. Wait for the router or modem to fully restart.
  5. Try accessing Crunchyroll again.

Tips for Preventing Crunchyroll Black Screen Issues

  • Keep your browser updated. This ensures you have the latest features and bug fixes.
  • Manage your extensions wisely. Only install trusted ones and keep them updated.
  • Regularly clear your cache and cookies. This keeps your browser running smoothly.
  • Consider keeping hardware acceleration disabled. It can sometimes cause issues with streaming.
  • Maintain a stable network connection. Regularly check your router or modem for any issues.
  • Allow pop-ups for Crunchyroll. This ensures you don’t miss any content due to blocked pop-ups.
  • Stay informed about Crunchyroll updates. Follow their official social media accounts for the latest news.


Crunchyroll is a haven for anime lovers. But technical glitches can disrupt the fun. The black screen issue is a common one. But it’s not unbeatable. With the right steps, you can tackle it head-on. From updating your browser to power cycling your router. Each method targets a potential cause. And each one brings you closer to a solution. Prevention is better than cure. Regular maintenance of your browser and network can keep issues at bay. This way, you can enjoy your favorite anime uninterrupted.

Frequently Asked Questions (FAQ)

How do I fix the black screen on Crunchyroll app?

First, try restarting the app. If that doesn't work, check for app updates. You can also try reinstalling the app. If all else fails, contact Crunchyroll support.

How do I watch Crunchyroll without black screen?

Ensure your browser is up-to-date. Also, manage your extensions and clear your cache regularly. If you're still having issues, try the other methods we've discussed in this article.

Why is Crunchyroll not letting me watch anything?

This could be due to several reasons. It could be a network issue, a browser issue, or even an issue on Crunchyroll's end. Try the troubleshooting methods we've outlined to resolve this.

How do I fix Crunchyroll on Chrome?

Start by updating Chrome. Then, manage your extensions and clear your cache. If you're still facing issues, try disabling hardware acceleration or allowing pop-ups for Crunchyroll.

How do I fix an app with a black screen?

Restart the app first. If that doesn't work, check for updates or reinstall the app. If the issue persists, it might be a problem with your device. Consider reaching out to the app's support team for help.

Related Articles